Your security is at stake when you find yourself hiring an untrustworthy or inept locksmith to work on your locks. To ensure you hire a trustworthy locksmith to solve your locked-out problem, follow these tips.


1. Research Locksmiths Before You Need One

Instead of waiting until you get locked out of your house or another emergency, be proactive about finding a locksmith you can trust. Spend time researching locksmiths, and add their contact information to your phone so that you have it with you when you need it.


2. Look for Family-Owned and Operated Locksmith Companies

There are certainly some corporate locksmith companies that are reputable with excellent customer service, but choosing a family-owned and operated locksmith offers a few distinct benefits. 

First, working with a family-owned business means you receive services from a professional who makes your security their top priority. Additionally, supporting family-owned businesses means you contribute to and strengthen your local economy.


3. Ask For Recommendations

Read reviews on Google, the Better Business Bureau, and contact friends, family members, and neighbors for recommendations in your area. Your community can provide valuable insight when it comes to determining which locksmiths are reputable and which should be avoided.


4. Visit Credible Locksmith Organization Websites

Professional locksmiths spend a long time practicing their craft before going into business, so they’re motivated to be an active member of industry associations. Ask your prospective locksmith if they are affiliated with any of these organizations.

Several credible locksmith organizations also provide searchable member databases online, so you can ensure you’re choosing a trustworthy locksmith. If you’re searching for a reliable locksmith in North Carolina, you can search the North Carolina Locksmith Association for verified members. 


5. Ask Questions

Ask these questions before hiring a locksmith. If a business can’t provide detailed answers, don’t hire them.

  • Where are you located?
  • How will you get into the house? Can you tell me the exact process?
  • Do you need a picture of the lock?
  • Can you give me an estimate? What factors will cause this price to change?
  • Do you require cash, or can I pay with a check or credit card?
  • What’s the name of the locksmith who will be coming?


6. Check Your Locksmith’s ID and License

When your locksmith arrives, ask for their identification, including a locksmith license. North Carolina is one of only 15 states that require locksmith licensing, making it a crime to advertise or work as a locksmith without proper credentials. 

 Also, look at the vehicle that they are driving. Ideally, trustworthy locksmiths will be in a company truck or van that has the company name printed on the side, supporting the legitimacy of the business. A legitimate locksmith will also ask you for identification to verify that they are unlocking property that belongs to you. 


7. Get A Written Invoice

Make sure the locksmith you hire is willing to provide you with a written invoice. With an invoice, you will have proof of what you paid, and the contact information for the locksmith company. Additionally, it should itemize the cost of the service and any parts needed, so you know exactly how much you paid for each.


Whether it’s a planned home improvement, or an emergency lock-out situation, using a trustworthy locksmith is essential. Do your research before hiring a locksmith for non-emergency situations and have a locksmith’s contact information handy for any emergencies.


  • Kate Hansen says:

    I like how you mentioned that you can read reviews online! My brother lost his car keys a couple of days ago and he is needing to get new keys as soon as possible so that he can start using his car to get to work instead of his wife’s car. I’ll make sure to pass this information along to him so he can know how to find a good locksmith to help him!

  • Kate Hansen says:

    It was helpful when you said to look at reviews online. My brother lost his car keys a couple of weeks ago, and he’s wanting to get new ones soon so that he doesn’t need to keep taking his wife’s car to work all of the time. I’ll make sure to pass this information along to him so he can know how to find a good locksmith to replace his car keys.

  • Erika Brady says:

    Your advice to research locksmiths before an emergency so that you can have one you trust at the ready for when you need them would be important. This would give you time to research them online and by talking to people you know. It might also give you the chance to try out their services before you have an emergency, such as through getting locks changed when you first move in or help them upgrade your system to make it more secure. Meeting with them would give you the chance to ask questions and to get to know them in order to determine if they’re trustworthy and will be able to help you in case of an emergency.

  • I like your suggestion to research potential locksmiths before we need one so we already have their information in case of an emergency. My husband will be starting a job in a new city next month, and I and our two kids will be following after the school year’s over. Thanks for helping me understand why it’d be valuable to start researching locksmiths in the new city now instead of waiting!

  • I have been considering getting new locks put on my front and back door at the start of March. It is good to know that I will want to ask the locksmith to give me a detailed estimate. That is good to know because I would like to know how much everything costs.

  • You made a great point that I should ask a locksmith for price estimates. I think being able to give prices on the fly is a sign of expertise and experience. I’d only want the best services in giving me the best locks to make my house feel as secure as possible.

  • Greta James says:

    Thank you so much for your advice to ask questions like what influences the cost of their services. About a week ago, I moved into a new home, where there is only one key. I am really good at losing things so I am worried I am going to get locked out at some point. Maybe I should look for trustworthy locksmiths now so that I know who to call when it does happen!

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